> For the complete documentation index, see [llms.txt](https://engyon.gitbook.io/engyon/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://engyon.gitbook.io/engyon/en/frequently-asked-questions/frequently-asked-questions-overview.md).

# Frequently asked questions overview

Setup

* [Resetting a user and restoring MFA](/engyon/en/frequently-asked-questions/setup/resetting-a-user-and-restoring-mfa.md)
* [I created an incorrect audit or want to convert it (e.g. duplicate, wrong type or work package, or single while it should have been a group audit or coupled audit). How do I delete an audit?](/engyon/en/frequently-asked-questions/setup/wrong-audit-created.md)

Sources

* [Can I import an Excel source list into Engyon?](/engyon/en/frequently-asked-questions/sources/importing-an-excel-source-list-into-engyon.md)
* [The difference between files linked to file requests and internal documents](/engyon/en/reference/sources/document-types.md)
* [The procedure step checklist says '*Include all mandatory files in this audit*'. How can I see which files are mandatory and how do I complete this step?](/engyon/en/how-to-guides/sources/view-required-files.md)

Importing figures

* [Importing figures from trial balance](/engyon/en/how-to-guides/importing-figures/ingesting-trial-balance.md)
* [Importing figures from consolidation statement](/engyon/en/how-to-guides/importing-figures/ingesting-consolidation-sheet.md)
* [Importing figures from draft financial statements](/engyon/en/how-to-guides/importing-figures/importing-financial-statements.md)
* [The wrong date was entered when importing figures, how do I fix this?](/engyon/en/frequently-asked-questions/importing-figures/wrong-date-entered-when-importing-figures.md)
* [Errors when loading figures](/engyon/en/frequently-asked-questions/importing-figures/errors-when-importing-financial-data.md)
* [General ledger account accidentally deleted](/engyon/en/frequently-asked-questions/importing-figures/general-ledger-account-accidentally-deleted.md)
* [Importing elimination administration](/engyon/en/how-to-guides/importing-figures/ingesting-elimination-records.md)
* [Why can't I add client-specific financial statement line items?](/engyon/en/frequently-asked-questions/importing-figures/why-cant-i-add-client-specific-financial-statement-line-items.md)
* [In the checks screen I see exclamation marks behind numbers with the comment 'deviates from the trial balance value' while the trial balance does match the consolidation statement. How is this possible?](/engyon/en/frequently-asked-questions/importing-figures/exclamation-marks-in-checks-screen.md)

Group audits

* [How do I invite a Component auditor to an audit?](/engyon/en/how-to-guides/audit/invite-a-component-auditor.md)

Risks in Engyon

* [In my coupled audit I see one or both standard IRFs twice. How do I resolve this?](/engyon/en/frequently-asked-questions/risks-in-engyon/duplicate-standard-irf-in-coupled-audit.md)
* [A risk states This risk falls outside the scope of the audit. How do I get rid of that message?](/engyon/en/frequently-asked-questions/risks-in-engyon/this-risk-is-outside-the-scope-of-the-audit.md)

Procedures

* [How can I refer/link to audit documentation that is in another procedure step?](/engyon/en/how-to-guides/procedures/referencing-documents-in-another-procedure.md)
* [Error message when opening Office documents](/engyon/en/frequently-asked-questions/procedures/error-message-when-opening-office-document.md)
* [Where can I find the created procedures in the procedures menu?](/engyon/en/frequently-asked-questions/procedures/location-of-created-procedures.md)
* [Why do I see the same procedure multiple times in a consolidation (on the line item and on each audit unit)?](/engyon/en/frequently-asked-questions/procedures/same-minimal-procedures-on-group-and-audit-units.md)
* [Which procedure steps must be performed by at least an Auditor and reviewed by an Engagement leader (EL)? And which ones must be performed by the EL?](/engyon/en/frequently-asked-questions/procedures/procedures-mandatory-for-engagement-leader-review.md)
* [Where do I find lead schedules (leadsheets) per line item?](/engyon/en/frequently-asked-questions/procedures/lead-schedules.md)
* [If I create a process for payments, I see no procedures (like the two procedures I do see with other processes). How do I resolve this?](/engyon/en/frequently-asked-questions/procedures/no-procedures-in-payment-process.md)
* [Will existing texts be preserved if I run a content update in the audit?](/engyon/en/frequently-asked-questions/procedures/existing-text-during-content-update.md)

Findings

* [I created a finding, but it is not visible in the test plan](/engyon/en/frequently-asked-questions/findings/created-finding-not-visible.md)

Client access

* [I added a client to an audit, but the client receives an error message, no invitation email, or the email address already belongs to another client](/engyon/en/frequently-asked-questions/client-access/client-gets-error-when-logging-in.md)